OKTAVIA, A.; ARYANI, M.; PRAYOGI, G. R.; MICHAEL, M. Analysis of Service Performance at Kotabumi Lampung Train Station using the Kano Method. CIVED, [S. l.], v. 11, n. 3, p. 931–942, 2024. DOI: 10.24036/cived.v11i3.634. Disponível em: https://cived.ppj.unp.ac.id/index.php/CIVED/article/view/634. Acesso em: 7 nov. 2024.